FAQ
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What types of custom work do you offer?
We specialize in custom signage, personalized gifts, branded merchandise for small businesses, event decor, and engraved goods like charcuterie boards, ornaments, name tags, and more. If you don’t see your idea on the site, feel free to ask — we love new challenges!
How much does custom work typically cost?
It depends on materials, size, design complexity, and quantity. Most custom projects fall between $40–$250+. Once you submit your inquiry, we’ll follow up with a custom quote based on your details.
What’s your typical turnaround time?
Most orders are finished within 7–10 business days, after finalizing details and approval— depending on scope. Rush options are often available — just include your deadline when filling out the form.
Do you offer bulk or event orders?
Yes! We handle large orders for events and businesses — including signage, branded accessories, place cards, and more. Let us know the quantity and timeline, and we’ll tailor a quote.
Will I get to see a design proof?
Always. Every custom order includes a digital mockup for your review and approval before production begins.
Can I send my logo or inspiration?
Absolutely! You can upload files directly in the inquiry form — include logos, sketches, photos, or mood boards. The more detail, the better.
What materials do you work with?
We use a mix of acrylic, wood, vinyl, and UV-printed surfaces, depending on your project needs. We'll recommend the best materials to fit your style, budget, and usage.
Can I make changes after submitting the form?
Yes— If you forgot something or want to clarify, feel free to reply to our follow-up email. We’ll collaborate with you before any final design is approved or produced.
Is everything made in-house?
Yes — all pieces are designed, cut, printed, and finished in our own studio. No outsourcing, no drop shipping — just hands-on, made-with-care production.
What happens after I submit the form?
We’ll review your request within 2–3 business days and get back to you with a custom quote or follow-up questions. After you approve the design and details, we’ll begin creating your order.
Do you ship custom work?
Yes! We ship within the U.S., and all custom pieces are packaged with care. Shipping costs will be included in your quote.